Simple Pricing
Per extension pricing.
Local, national, mobile and 13 & 1300 calls included.
No contract
No fee for system changes
No fee for training
No fee for ongoing support
Free no obligation demonstration
Take your number with you
Benefits of a hospitality
phone system
Low upfront investment
Reduce call costs
Up to 16 incoming calls
Only purchase what you need
Add additional handsets anytime
Mix and match your handsets
Enhanced PBX features
Ongoing support included
No geographical boundaries
Join all your sites on one system
NBN Ready
Premium handsets
Why choose hospitality phone systems?
Often our first interaction with a new customer is on the telephone so it is important to have the best customer experience every time.
The last thing you want is for your caller to hear the call continuously ringing while your on another call or even worse be engaged.
With a phone system tailored around the hospitality industry we make sure you can capture every incoming call. The last thing you want is to loose calls and your profits to online ordering systems.
Whether you own a pizza bar, restaurant or cafe you can now maximize every call for your business.
With hospitality phone systems your small business phone system can have all of the telephone features used by the big boys at a fraction of the cost even if you only have a single handset.
Based on a 3CX hosted PBX used by over 350K business world wide.
How are calls managed?
We can customize how calls are handled when they come into your business depending on if you are open or closed
Open hours
Ring sound for 15 seconds
Welcome message ‘Welcome to our restaurant, please hold and we will be with you shortly’
If no answer within a specified time you can have an option for voicemail with an email notification so you will never miss a call.
After hours
Ring sound for 10 seconds
Divert to an after hours voicemail message or calls can be answered on your 3CX mobile client on mobile phone so you will never miss a booking.
Using voicemail to email allows you to listen to the messages directly from your email on your mobile phone is even if you are out of the building you can still return important calls.
Flexible solutions for your business needs
User portal to change opening times and holidays Custom ‘Welcome message’ when your calls ring in Desktop app to manage voicemail and holidays
After hours messages or voicemail
Answer calls from a single location if you have multiple sites
Voicemail with e-mail notification, visual indication
Call Hold / Call Waiting / Call Transfer
Custom welcome messages
Transfer calls to any number
Add additional handsets as required
Call reporting for each site available
100% Australian based support
15 Years experience hosting retail phone systems
3CX Advanced Certified Engineer
3CX Platinum partner
3CX Android and iOS app
3CX was built for remote work.
With the iOS and Android apps, you are no longer tied to your business.
 | * Answer calls from anywhere * Make calls from your office number * Direct internal calling from the app * Easily transfer calls * Check your voicemail * No hassle setup * Take calls during internet outages |
YOUR HOSPITALITY PHONE SYSTEM YOUR WAY
Putting your new system together is as easy.
We will host your phone number with our wholesale provider or if you are starting a new business we can issue one for you. Taking your number with you is easy.
The cost of the SIP trunk (hosting your number) is $10 per month and you pay a monthly per extension cost with local, national, mobile, 13 and 1300 numbers included.
Handsets
Choose from a range of Yealink business desk or cordless handsets that suit your business. At anytime you can add additional handsets.
Call flow and features
We will help you with the call flow for in coming calls, greetings,
after hours messages, voicemail, generic music on hold, set your opening and closing hours.
There is also a handy admin portal you can use to change your opening hours, add holiday closures and check your voicemails.
If you have corporate messages on hold they can be uploaded and played as your customers are waiting for one of your team to answer.
Helen ‘The voice of 3CX’ is also available to record custom scripts for your hold messages.
You can choose your own VoIP provider or we can analyze your current phone bill to recommend the most cost effective option for you.
Join your sites together
If you have multiple site locations we can join them together on the one
system. Your can see the status of any phone in your group and you can transfer and announce calls at the push of a button.