Simple Pricing

Per extension pricing.
Local, national, mobile and 13 & 1300 calls included.

No contract
No fee for system changes
No fee for training
No fee for ongoing support
Free no obligation demonstration
Take your number with you

Subsidised handset costs

Benefits of a 3CX hosted
phone system

3CX is a world leader in cloud system

Low upfront investment

Reduce call costs

Up to 32 incoming lines

Only purchase what you need

Add additional handsets anytime

Mix and match your handsets

Enhanced PBX features

Ongoing support included

No geographical boundaries

Join all your sites on one system 

NBN Ready

Why choose a hosted 3CX phone system?

If you are looking for a new NBN phone system but don’t have a lot of users than a shared hosted 3CX system might be the answer.

Choose from different hosting packages with unlimited local, national, mobile 13 and 1300 calls. The only thing we don’t have is contracts.

Hosted in one of Adelaide’s premium data centres our hosted servers are housed in a private data date centre and not a public cloud.

One of the biggest advantages of a hosted PBX is that you can have as little as one handset and still have the same features of a large corporate phone system.

There is no server or setup costs to outlay so you are not have to wait years for your return on investment and then your system is end of life.

Each hosted PBX system is custom built around the client and can be modified to include new features or functions as your business grows at no additional cost.

As a software based PBX new features are added into the system as they become available from developers. Listed below is just a few of the features available, but if your require something in particular we are happy to assist you.  

Flexible solutions for your business needs

User portal to change opening times and holidays

After hours messages or voicemail

Answer calls from a single location if you have multiple sites

Voicemail with e-mail notification, visual indication

Call Hold / Call Waiting / Call Transfer

Music on hold / Custom welcome messages

Transfer calls to any number

Page consult rooms for hands free communication

Add additional handsets as required

Call reporting for each site available

100% Australian based support

15 Years experience hosting VoIP systems

3CX Advanced Certified Engineer

3CX Platinum partner

3CX Mobile app

3CX was built for remote work.
If your pharmacy has a power or internet outage you can still take calls on the
mobile app.

* Make calls from your office number        
* Direct internal calling from the app
* Easily transfer calls
* Check your voicemail
* No hassle setup
* Perfect for areas managers on the road

Premium handsets

Yealink T33G
Basic handset

Yealink T53
Business phone

Yealink T57W

Touch screen handset

Yealink
Conference / boardroom solutions

Yealink W76P
Base and 1 handset
Up to 10 handsets per base

Yealink WH62
Mono headset or Duel headset
Use with the desktop app or
the T53 Desk phone.

YOUR PHONE SYSTEM YOUR WAY

Putting your new system together is as easy as choosing your handsets and VoIP trunk provider and we will tailor the rest.

Handsets

Choose from a range of Yealink business desk or cordless handsets that suit your practice.  At anytime you can add additional handsets.

The purchase price of the handsets is upfront as there are no contracts but they are subsidised. The subsidised price is one handset per extension.

If you require overhead paging we also have modules that will integrate with most  store amplifiers.

Call flow and features

We will help you with the call flow for in coming calls, greetings,
afterhours messages, voicemail, music on hold, set your opening and closing hours.

There is also a handy admin portal you can use to change your opening hours, add holiday closures and check your voicemails.

If you have corporate messages on hold they can be uploaded and played as your customers are waiting for a team member to answer. 

Helen ‘The voice of 3CX’ is also available to record custom scripts for your hold messages.

You can choose your own VoIP provider or we can analyze your current phone bill to recommend the most cost effective option for you.

Join your sites together

If you have multiple site locations we can join them together on the one
system. Your  can see the status of any phone in your group and you can transfer and announce calls at the push of a button.

3CX Desktop app for reception

The 3CX desktop app will streamline the way you manage your phone calls.

See who is calling, how many callers are waiting in the call queue, average wait times and log in / out of the call queue.

You can also adjust your opening hours for your clinic and set holidays to send calls to your after hours voicemail.

No need for a handset just a headset
See who is on the phone at a glance
Answer calls for your sister clinics
Copy & paste incoming caller ID
Paste numbers into the dialer to make calls
Check your voicemail visually
Change your voicemail messages

Live web chat

As many as 50% of live chats end up being forwarded to the call center… with the customer having to explain everything again! In these cases live chat systems are yet another obstacle prolonging resolution times.

Not so with 3CX Live Chat! The customer or chat agent can instantly elevate the chat to a call to explain better.

Customer’s query with history can be shared with other team members for their feedback to resolve issues faster. And it’s not just live chat or voice.

Get live chat for your business without paying $20 per user per month!

Free video conference included

Other free solutions limit your meeting to 40 minutes, with 3CX you can talk for hours! No need for separate apps, you get enterprise-level video conferencing that’s secure, easy to use & free.

Set up online meetings through your calendar or simply hook up with remote teams or customers through your unique ‘3CX Meet’ link.

Invitees can join a scheduled or ad-hoc meeting directly from their browser without downloading any apps.

• Simple to create, host and join a meeting.
• Attendees join from their browser. No app required.
• We never ask your attendees to create an account or give out details.
• High-quality (HD), real-time video ensured by Google’s WebRTC

• Easily manage participants and meeting settings.
• Share your screen for presentations & online classrooms.
• Get your point across with an on-screen whiteboard or chalkboard.
• Interact by sharing documents, allowing chat & polling.
• Give hands-on troubleshooting & training with remote screen control.

Hosted 3CX packages

Hosting package with per extension pricing not per line.

The package includes:-

* Included calls (local, national, 1300 and mobile)

* Initial server programming  and training

* Full access to all of the PABX functionality including call transfer, greetings, voicemail, after hours messages and  practice messages on-hold

* Programming changes and additional customization as required

* Support hours included  8am – 6pm 7 Days a week